Privacy Policy – InfraNovaSolution

🔐 Privacy Policy

At Infra Nova Solution (operating as INS Batteries), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

🧾 1. Information We Collect

We collect the following types of information when you interact with our website:

a) Personal Information:

Name
Email address
Phone number
Billing and shipping address
Payment details (via secure third-party gateways)
Product registration details

b) Non-Personal Information:

IP address
Browser type and version
Device type
Cookies and usage data

🎯 2. How We Use Your Information

We use your data to:

Process and fulfill orders
Provide customer support and warranty service
Improve website functionality and performance
Communicate with you about offers, updates, and new products
Detect and prevent fraud and misuse

We do not sell or rent your data to third parties for marketing purposes.

🔄 3. Sharing Your Information

Your data may be shared only with:

Trusted third-party partners (e.g., courier services, payment gateways) for order fulfillment
Government or legal authorities if required by law
Our technical team for service, warranty, or support purposes

All shared data is limited to the minimum necessary and handled with confidentiality.

🛡️ 4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

SSL encryption on our website
Secure payment gateways (Razorpay, PayPal, etc.)
Restricted access to customer data

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security.

🧁 5. Cookies Policy

We use cookies to improve user experience and understand website traffic. You can choose to accept or reject cookies via your browser settings.

Cookies help us with:

Session tracking
Remembering user preferences
Analytics and performance

📤 6. Marketing Communication

If you opt in, we may send you promotional emails or WhatsApp messages related to our products, offers, or updates. You can unsubscribe at any time using the link provided in the message or by contacting us.

👤 7. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Request information on how your data is used

To exercise your rights, contact us at support@infranovasolution.com

🧒 8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you believe we have done so, please contact us immediately.

📅 9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.